Privacy Policy – BI3 Consult Ltd.

Effective Date: 2025-08-01

BI3 Consult Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA). This Privacy Policy explains how we collect, use, and protect personal information through our website and related services.

1. Scope

This policy applies to personal information collected through our website, including our online contact form, and to information collected when you interact with us by email, phone, or in person.

2. What We Collect

We collect only the personal information necessary for the purposes we identify. This may include:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Information you choose to include in your message or inquiry
  • Technical data (e.g., IP address, browser type, pages visited) collected automatically for security and analytics purposes

We do not knowingly collect personal information from individuals under the age of 19 without consent from a parent or guardian.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries or requests
  • To provide you with consulting services you have requested
  • To maintain business records as required by law
  • To improve our website and services
  • To communicate with you about our services, with your consent

4. Consent

By submitting your personal information through our website or otherwise providing it to us, you consent to our collection, use, and disclosure of that information for the purposes described in this policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer (see Section 10).

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and analyze usage. You can disable cookies through your browser settings, but some site features may not work properly.
We may use third-party analytics services (e.g., Google Analytics) that collect non-identifiable information about website usage trends.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may disclose your personal information:

  • To service providers who assist us in our operations and are bound by confidentiality obligations

  • As required or permitted by law (e.g., to comply with a subpoena or legal process)

7. Security

We take reasonable security measures to protect personal information against unauthorized access, use, or disclosure.
However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
When no longer needed, information is securely destroyed, erased, or anonymized.

9. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if you believe it is inaccurate or incomplete.
Requests can be made in writing to our Privacy Officer.

10. Contact – Privacy Officer

Questions, concerns, or complaints regarding this Privacy Policy or our handling of personal information should be directed to:

Privacy Officer
BI3 Consult Ltd.
Email: info@bi3.ca
Mailing Address: 1103-11871 HORSESHOE WAY, RICHMOND BC V7A 5H5, CANADA

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date revised accordingly.

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